DIGITAL BUSINESS SOLUTIONS

DIGITAL BUSINESS SOLUTIONS

Intelligent Automation of Business Processes.

BusinessGoOn intelligent automation services analyze and identify automation opportunities by analyzing the business value chain.

Companies know the dangers of outdated manual processes that impede growth, waste valuable human resources and suffer inefficiencies and errors that compromise the performance, efficiency and profitability of companies.

Some of the questions that companies can ask, in relation to intelligent process automation are: what can be automated? how? How to make it smart?

BusinessGoOn can give you a solution and answer to these questions.

By implementing intelligent process automation solutions, we will increase employee productivity by automating not only repetitive tasks, but also end-to-end business operations.

Combining robotic process automation with machine learning and cognitive technologies to create intelligent operations, we offer intelligent process automation solutions that increase efficiency and accelerate productivity.

The result is the optimization of business profit and customer experiences, and that more efficient and profitable operations are carried out.

BusinessGoOn intelligent automation solutions are included in:

  • PROCESS AUTOMATION ROBOTICS (RPA)

    It is the technology that allows you to configure a software or “robot” to control and interpret existing applications and thus process a transaction, manipulate data, trigger responses and communicate with other digital systems.

    Use RPA to automate routine and standardized tasks that require workflows, data-based decisions and adaptability.

    RPA can improve process performance by providing a flexible and scalable digital workforce that operates 24 hours a day, 365 days a year, performing defined tasks that meet the defined operational rules.

    By combining the power of the leading suppliers of automation tools and analytical capabilities, BusinessGoOn’s robotic process automation practice ensures greater operational efficiency and cost savings.

  • BUSINESS PROCESS MANAGEMENT (BPM)

    A set of tools, technologies, techniques, methods and management disciplines for the identification, modeling, analysis, execution, control and improvement of business processes. The improvements include both continuous improvement changes and radical changes.

    The BPM has different phases:

    1- Process Analysis: Analyze current or new processes to know how to define them

    2.- Process Design: Design business processes following a BPM notation

    3.- Execution of business processes: automate processes with a workflow engine

    and integrate applications and data so that there is adequate orchestration

    4.- Monitoring and Analysis: Monitor business activities and relate information

    of processes with business strategy

  • COGNITIVE AND ANALYTICAL INTEGRATION

    These cognitive and analytical intelligence techniques are a powerful tool for processing information in complex and unstructured formats such as in natural language, which greatly improves the interaction between people and machines.

    Integrate cognitive and analytical intelligence processes into the workflows of the main applications and decision-making models. This allows full integration between back-office / middle office / front-office and decision making based on data analytics.

    Cognitive analytics allows for example the development of systems capable of participating in a fluid dialogue with users.

Methodology

  • 1

    Smart Business Automation Strategy

    BusinessGoOn robotic process automation services allow our customers to explore, analyze and drive automation throughout the company through the use of Analytics, IoT and AI.

    BusinessGoon analyzes and identifies areas of the company that can be automated, and designs a roadmap and provides support for its implementation.

    Design and analysis of the company’s value chain
    Analysis and detection of risks and key opportunities.
    Analyze the impact on strategic business objectives.
    Design and development of an automation strategy for the company with a RoadMap

  • 2

    Analysis of automation opportunities

    The RPA evaluation helps organizations identify automation opportunities in all business units to optimize and increase the speed of the execution of human tasks by automating steps in the process that are repetitive and follow the business rules in A valid business case.

    2

  • 3

    Design of automation solutions

    BusinessGoOn analyzes and evaluates the capabilities of different digital solutions, detects potential risks, minimizes transition and integration risks and aligns the interests of key stakeholders to help achieve the optimal results for the company.

  • 4

    Automation implementation

    By providing end-to-end automation services, we can ensure that the solution is implemented as designed, that milestones are met and that KPIs are met.

    4

  • 5

    Tracking and optimization

    The automation process will be monitored, taking into account the predefined milestones, as well as the preset KPI variables.

    At the same time, robotic process automation (RPA) and intelligent process automation (IPA) promise to automate many business processes, suppress repetitive tasks and boost the efficiency of the organization.

    One of the main challenges of organizations is to achieve the flexibility and agility necessary to adapt to the rapid and continuous movements of the market, managing operational and financial risks, while increasing business profitability and customer satisfaction. To this end, today, the experiences of many organizations that have implemented RPA / IPA report great benefits, with very high cost savings and significant reductions in customer service times.

BENEFITS

Cost reduction

The automation of processes allows to generate an important saving of costs in the human team. The cost of an average robot is a third of the cost of a person. In addition an increase in performance thanks to its continuous learning and optimization, which increase total savings. RPA can save between 49-75% the current costs of a business process.

Time and productivity savings

Smart robots can work continuously without rest 24x7x365, they are programmed to work in the most efficient way. Robots have no breaks, no vacations, no absences, no delays. They improve overall operational efficiency by reducing the current resolution time of any type of incident or operation.

Efficiency

Automated process robotization allows you to eliminate the margin of human error, which in the case of repetitive tasks is set between 6% and 9%.

Robots have unlimited attention span, do not have distractions, and do not make mistakes in their calculations. When a robot encounters a transaction that does not conform to its rules or parameters, that operation is intended for the attention of a human being afterwards

Progressivity and Scalability

The RPA solution can be progressive and scaled according to the need of the company.

If at any given time you need to considerably increase your processing capacity, you will not have a problem, nor large investments, you will simply have to allocate a greater number of robots, which can be done immediately.

Advanced analytics

RPA is designed to collect and report a large amount of performance data in the form of key KPI analysis. This information is used to continuously improve the system, and to have the exact information on the savings generated and productivity.

It is known in real time what they do at all times, how many transactions have been processed, time spent on each transaction, etc.

Business adaptability

No matter the business sector, robotic process automation adapts to every business need. Banking, industry, commerce, telecommunications, insurance, health, its implementation fosters creativity.

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